Refund policy

We have a No-Return and No-Refund policy, which means you cannot return an already purchased product and ask for refund but you can always exchange it with an identical product if available or any other product as per your choice. 

To be eligible for an exchange  your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start an exchange, you can contact us at dressykolkata@gmail.com. Please note that returns will need to be sent at your own cost to the following address: C1210, LOHARUKA GREEN HEIGHTS, RAIGACHI, RAJARHAT, KOLKATA - 700136. PHONE - 9874709635 / 9339856499.

Exchanges
Exchange request should be done within 2 Days after receiving the product(s).

We will provide you the exchanged product(s) within 7 to 10 business days after receiving the original product in our warehouse.